![]() Very uncomfortable bed that squeaked when u moved. We were on first floor so it was noisy as the access to Casino was down the hall. We had a King rm, but don't expect to get the one on "You Tube" review which he had upgraded to a suite. He offered to change it if we observed pet odor. The gentleman who gave us early check in wasn't sure if the rm was pet free as I was allergic. We had a complimentary rm which was appreciated. Will be interesting if other players are experiencing the same. Im not sure why I have not been getting any free rooms comp lately at Fallsview as my play has not changed but If not receiving the free comp rooms my visits will certainly be fewer and will be playing at a local casino rather than taking the trip to Fallsview. They're going to have to be at their best if they want to keep bringing in customers from the GTA area being the new Great Canadian casino at Woodbine will be open soon. Just all the staff including security seem to be much more friendly. Seem like every 20 min or so there was a drink attendant asking if I wanted a drink although she always seemed to be rushing. I was really surprised by how much-improved customer service was night and day from the last few visits. My rating this time is mainly on the casino. I actually really enjoyed it he really put a great show on with a lot of energy. Was there to see Chubby Checker my neighbour a big fan and had comp tickets. ![]()
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